SKILLPOTS Pacific
SKILLPOTS Pacific (“SKILLPOTS”, “we”, “us”, “our”) is committed to protecting the privacy of individuals and complying with the Privacy Act 1988 and the Australian Privacy Principles.
This Privacy Policy explains how we collect, store, use and disclose personal information when you use our job platform (“Platform”) across Australia and the Pacific Islands. By using the Platform, you consent to the collection and handling of your personal information in accordance with this Privacy Policy.
What Personal Information We Collect
We collect the following types of personal information where reasonably necessary for our business operations:
1.1 Candidate Information
- Name, date of birth, gender (optional)
- Contact details (email, phone, address)
- CVs, resumes, cover letters
- Work history, qualifications, certifications
- Verification documents (work rights, IDs)
- Profile photos (optional)
- Skills, preferences, job applications, interview notes
- Referee details
- Any information you choose to upload or enter your profile
1.2 Employer Information
- Business name, ABN/registration details
- Contact person’s name, email, phone
- Billing and payment details
- Job postings and hiring activity on the Platform
1.3 Technical & Usage Data
- IP address and device information
- Browser type and activity logs
- Cookies, session data, platform usage analytics
1.4 Sensitive Information
We generally do not collect sensitive information (e.g., medical records, ethnicity, religious beliefs). If you voluntarily upload such information (e.g., in a CV), you consent to us storing and handling it strictly for recruitment purposes.
How We Collect Personal Information
We collect information:
- Directly from you when you register, create a profile, apply for jobs or communicate with us
- Through employers who interact with your profile
- Through cookies and analytics tools
- Through third-party identity or qualification verification providers (where authorised by you)
We collect information only where it is reasonably necessary for providing recruitment, job-matching, and platform services.
Why We Collect, Use & Disclose Personal Information
We may collect, use and disclose personal information for the following purposes:
3.1 To Provide Platform Services
- Creating and managing your user account
- Displaying candidate profiles to employers
- Processing job applications
- Scheduling interviews and assessments
- Communicating with you about platform updates
3.2 Commercial & Operational Purposes
- Improving platform features and user experience
- Internal analytics, performance monitoring
- Preventing fraud or misuse
- Billing, payments, and subscription management
- Marketing our services (you may opt out at any time)
3.3 To Comply with Legal Obligations
- Australian taxation and corporate reporting obligations
- Responding to law enforcement requests
- Meeting obligations under the Australian Privacy Act and the Notifiable Data Breaches Scheme
We will not sell your information to third parties.
Disclosure of Personal Information
We may disclose personal information to:
4.1 Employers
When you apply for a job or allow visibility of your profile, employers will see the information you choose to present.
4.2 Service Providers
Including:
- Cloud hosting (e.g., AWS, Azure, Google Cloud)
- Email and SMS providers
- Payment processors (Stripe, PayPal)
- Data analytics providers
- Background check or verification partners (if authorised by you)
4.3 Overseas Recipients
Because SKILLPOTS operates in Pacific Island markets, your information may be disclosed to employers or partners located in:
- Fiji
- Papua New Guinea
- Samoa
- Solomon Islands
- Vanuatu
- And other Pacific regions where job listings originate
We take reasonable steps to ensure overseas recipients comply with privacy protections equivalent to the Australian Privacy Principles. If adequate protection cannot be guaranteed, we will request your explicit consent before sharing information.
4.4 Legal and Safety Requirements
We may disclose information:
- To comply with Australian or foreign legal obligations
- To protect the safety of our users or the public
- To prevent or investigate illegal activity or misconduct
Data Storage & Security
SKILLPOTS stores data on secure cloud servers located in Australia and permitted international regions. We implement the following safeguards:
Despite best efforts, no system is fully secure. By using the Platform, you acknowledge that data transmission over the internet carries risks.
Notifiable Data Breaches (NDB) Compliance
If a data breach is likely to cause serious harm, SKILLPOTS will:
- Immediately contain the breach,
- Assess its impact,
- Notify the Office of the Australian Information Commissioner (OAIC), and
- Notify affected users with clear instructions.
We comply fully with the Australian Notifiable Data Breaches Scheme.
Access to & Correction of Your Information
Under the APPs, you have the right to:
- Request access to any personal information we hold about you
- Request corrections if the data is inaccurate, incomplete, or outdated
You may contact us at: support@skillpots.com
We may require identity verification to protect accounts from unauthorized access.
Data Retention
We retain personal information only for as long as required for:
- Providing services
- Legal and regulatory obligations
- Resolving disputes
- Fraud prevention
Inactive accounts may be deleted after 24 months of non-use, unless required to be retained longer under Australian law. Users may request permanent deletion of their accounts, subject to legal retention requirements.
Cookies & Tracking Technologies
We use cookies and tracking tools to:
- Maintain platform functionality
- Analyse traffic and user behaviour
- Improve user experience
- Deliver customised content or marketing
You can manage cookies through your browser settings, though some features may not function properly without them.
Marketing Communications
We may send you emails or notifications about:
- Job recommendations
- Feature updates
- Promotions or newsletters
You may unsubscribe at any time by selecting “opt out” or updating your account settings.
Children’s Privacy
SKILLPOTS is not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.
Third-Party Links
Our Platform may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.
Changes to This Privacy Policy
SKILLPOTS may modify this Privacy Policy from time to time. If changes are material, we will notify you through:
- Platform notifications
- Updated date stamp on this page
Continued use of the Platform indicates acceptance of the updated policy.